5kbet Terms and Conditions

1. General Terms

These terms and conditions ("Terms") govern the use of the 5kbet platform and all its services. By accessing the 5kbet website, creating an account, or using any service, you are considered to have read, understood, and agreed to these Terms.

These Terms are published in Bengali and apply to users in Bangladesh. In the event of any dispute, this Bengali version will take precedence over any English version.

1.1 Applicability of Terms

These Terms apply to all services offered by 5kbet, including:

• Live casino games (Roulette, Blackjack, Baccarat, Sic Bo, Poker, etc.)
• Slot games and fishing games
• Sports betting (including Cricket, Football, and Kabaddi)
• Card games such as Rummy and Teen Patti
• Crash games (including Aviator)
• Promotions and bonus programs
• VIP loyalty program

2. Account Registration

To join 5kbet, you need to create a personal account. Each user may hold only one account. Creating multiple accounts is strictly prohibited and may result in both accounts being cancelled.

2.1 Registration Requirements

• You must be 21 years of age or older.
• All information provided must be accurate, complete, and your own.
• A valid and active email address must be provided.
• You are solely responsible for keeping your account information secure.
• You must not share your password with anyone.

2.2 Identity Verification (KYC)

5kbet reserves the right to verify your identity at any time. The following documents may be requested:

• National ID Card (NID) or Passport
• Proof of address (utility bill or bank statement)
• Proof of ownership of the payment method

If documents are not submitted, your account may be temporarily suspended.

3. Age Verification

5kbet online gaming services are available to users aged 21 and above only. Protecting minors from gaming is one of our top priorities.

If age verification reveals that a user is a minor, their account will be closed immediately. All deposits will be returned through the applicable method, but no bonus funds or winnings will be paid out.

4. Deposits and Withdrawals

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, Bank Transfer.
• Deposits must be sent from an account registered in your own name.
• Deposits via third parties are strictly prohibited.
• Multiple payment methods may be used, but each must be registered in your own name.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawal requests must be made to the same payment method used for the deposit.
• Identity verification must be completed before withdrawals.
• Winnings from bonuses must meet wagering requirements before withdrawal.

4.3 Currency

All transactions on 5kbet are conducted in Bangladeshi Taka (৳ / BDT). Transactions in other currencies are not supported.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members at 5kbet will receive a 200% bonus on their first deposit, up to ৳15,000. The following conditions must be met to receive this bonus:

• Minimum qualifying deposit amount is ৳200.
• The first deposit after registration must be made to activate the bonus.
• The total of the bonus and deposit must be wagered 15 times (15x) as the wagering requirement.
• Specific game restrictions may apply when using the bonus.

5.2 General Terms for Promotional Offers

• Each promotion has its own validity period and terms.
• Multiple bonuses cannot be claimed at the same time unless specifically permitted.
• If bonus abuse or manipulation is suspected, the bonus will be cancelled.
• 5kbet reserves the right to modify or cancel any promotion.
• Separate terms also apply to free bet and cashback offers.

5.3 VIP and Cashback Program

5kbet operates a four-tier VIP program. Weekly cashback rewards apply as follows:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

Moving up to a higher tier depends on your regular gaming activity. Cashback funds may require specific wagering conditions to be met before withdrawal.

6. Gaming Rules

6.1 Fair Play

All games on 5kbet are operated in a fair and transparent manner. We use games from reliable and reputable software providers (including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and Ezugi).

6.2 Betting Limits

• The minimum and maximum bet limits for each game are displayed in the game interface.
• 5kbet reserves the right to cancel any erroneous bet accepted due to a technical error.
• Automatic bets may be cancelled if a player is absent during a game session.

6.3 Technical Issues

If a game is left incomplete due to a disconnection or technical issue, 5kbet will determine the outcome based on server records. In such cases, the decision of 5kbet will be considered final.

6.4 Sports Betting

• If an event is cancelled, the bet will be declared void and the deposit amount will be refunded.
• For live betting, the last accepted odds will apply.
• Standard terms apply to all cricket events, including BPL, IPL, and T20 World Cup.

7. Prohibited Activities

The following activities are strictly prohibited. If any such activity is detected, the account will be closed immediately and all funds may be forfeited:

• Creating or using multiple accounts.
• Operating an account in the name of or on behalf of a third party.
• Abusing bonuses or attempting to manipulate the system.
• Using fraudulent payment methods (including chargebacks).
• Attempting to hack an account or gain unauthorized access.
• Using automated betting software or bots.
• Disturbing or harassing other users.
• Money laundering or conducting illegal financial activities.

8. Account Suspension and Closure

8.1 Suspension by 5kbet

5kbet may temporarily or permanently suspend your account for any of the following reasons:

• Violation of these Terms.
• Incomplete or unverified identity information.
• Suspicious financial transactions.
• Security risks or suspected unauthorized access.
• Self-exclusion request under responsible gaming.

8.2 Closure by the User

You can close your account at any time by contacting our customer service. All pending withdrawals will be processed before the account is closed, however any bonus with unfulfilled wagering requirements will be cancelled.

9. Limitation of Liability

5kbet provides its services on an "as is" basis. 5kbet will not be held liable in the following situations:

• Game loss due to internet connection disruption.
• Technical errors or server downtime.
• Any loss caused by issues with your device.
• Unauthorized access to your account by a third party (if you share your password).
• Service suspension due to government restrictions or legal reasons.

5kbet always strives to provide a safe and reliable platform. Your personal and financial information is kept secure through SSL encryption and modern security measures.

10. Privacy & Data

Please read our Privacy Policy for details on how your personal information is collected, used, and protected.

5kbet does not sell your data to any third party. Data is used only for the following purposes:

• Service improvement and providing a personalized experience.
• Identity verification and fraud prevention.
• Fulfilling legal obligations.
• Providing customer service.

11. Responsible Gaming

5kbet places the highest importance on responsible gaming. Gaming is a form of entertainment — it should never be considered a source of income.

11.1 Self-Control Tools

We provide the following features for our users:

• Setting daily, weekly, or monthly deposit limits.
• Requesting a temporary break (cooling-off period).
• Permanent self-exclusion — once requested and activated, it cannot be reversed.
• Reality check (session time notifications).

To learn more about responsible gaming, visit our Responsible Gaming page.

12. Changes to Terms

5kbet reserves the right to change these terms and conditions at any time. For significant changes:

• A notice will be posted on the website before the changes take effect.
• A notice of urgent changes may be sent to your registered email.
• Continuing to use the platform after changes have been made will be considered your agreement to the new terms.
• If you do not agree to the revised terms, you will be given the option to close your account.

Visit this page regularly for the latest terms and conditions.

Contact

If you have any questions or complaints about these terms, contact us via our 24/7 live chat or email us at: [email protected]